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2009.12.01 15:24:56

Susan Jackman

Outsourcing work

There are many cons to outsourcing work to India, and similar countries, as I'm sure my readers are well aware but I thought I'd take a moment to share with you my experience. I don't like to blog about negative experiences but each and everyday I am bombarded by emails from companies located in India asking me to outsource work to them and it's time to take a public stance on this issue. The following is why I will never willingly use an over-seas outsourcing company if I have a choice.

This is a very touchy subject and while I may potentially scare away some of my readers or clients with this topic, I’m okay with that because I am standing up for what I believe in and I only wish to further foster relationships built on mutual understanding and shared values.

My last post entitled the biggest challenges a virtual team must face is a good place to start when discussing the negative impacts of outsourcing. I will start with that and then share my own personal experience. It is important for you to realize that my opinion on this topic is not just based on research but actual experiences as well.

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2009.12.01 14:26:27

Susan Jackman

The biggest challenges a virtual team must face

About 6 months ago I wrote a post on the biggest challenges that a design team must face. I do not feel that I gave this subject matter enough attention and would like to expand on this issue more.

I wrote that there are two big challenges faced by all teams. In-effective utilization or organization of timelines and poor communication. These two issues work hand in hand against each other. These issues are based on my experiences working on an international level and online with virtual teams, but are also relevant for a design team that works in different rooms, floors, offices, and if any members are offsite completely. I’d also like to include a third issue into the mix, which is teamwork, or more accurately individuality.

Ultimately everyone will agree that time is money, and these issues will drain both.
Communication (both positive and negative) is the foundation for a virtual teams success.